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What You Need to Know Before You Play

Our terms exist to keep your account secure and your experience on nondeposit straightforward. Access to the platform depends on your state's laws, and eligibility is determined by where you're located at the time you log in.

State-dependent accessAccount data protectionPayPal, Venmo, Play+ coveredClear dispute process
nondeposit What You Need to Know Before You Play
POLICY CONTACT

Reach Us About a Legal or Account Question

If something in our terms isn't clear, or you need to make a formal request about your account data, these are the channels that get you to the right team. Our support staff can handle most legal-adjacent questions about eligibility, account status, and payment disputes directly.

Live Chat Available directly inside your account dashboard. Use this for faster responses on eligibility questions, payment disputes, or account-status concerns.
Email Support Reach our legal and account team by email for formal data requests, written records of disputes, or detailed account-history questions.
Help Center Our online help center covers account verification steps, payment terms, and state-eligibility questions with detailed written answers.
ACCOUNT SECURITY

How We Protect Your Data and Account

Your personal data stays within our systems and is never sold to third parties. We use SSL encryption across every transaction, including deposits and withdrawals via PayPal, Venmo, and Play+. Cookies on nondeposit are used for session management and fraud prevention — you can manage preferences through your browser settings. If you want to request a copy of your account data or ask us to remove it, contact our support team with your registered email and we'll process the request within the window required by applicable law.

Data Retention

We keep account data for as long as your account is active and for a legally required period afterward. Request deletion at any time through our email support channel.

Cookie Policy

Session and analytics cookies help us keep your login secure and the platform running. Adjust your preferences in browser settings; core function cookies cannot be disabled.

Identity Verification

We verify your identity at registration and before processing withdrawals. This includes a government-issued ID check and address confirmation — standard for regulated gaming platforms.

Account Security

Enable two-factor authentication through your account settings to add a second layer of protection. We'll notify you by email any time your login credentials are changed.

Your Legal and Policy Questions

These are the questions we hear most often about how our terms work, what your rights are, and how to take action on your account data.

Access depends entirely on your state's online gaming laws. When you create an account, we check your location to confirm eligibility. If your state doesn't currently permit it, you won't be able to fund or play.

Email our support team from your registered address and ask for a data export. We'll pull your account history, transaction records, and personal data on file and send it within the timeframe required by applicable law.

Yes. Send a deletion request through email support. We'll remove personal data that isn't required for legal retention — some transaction records must be kept under financial regulations regardless.

Our terms are governed by the laws of the jurisdiction in which we operate. Because US online gaming is licensed state by state, some terms may vary depending on which eligible state you're playing from.

Start with our live chat or email support. We log every PayPal, Venmo, and Play+ transaction and can pull records to resolve most disputes directly without escalation to a third party.

Contact us through live chat or email and request account closure. We'll process the request, settle any pending withdrawals to your linked PayPal, Venmo, or Play+ account, and confirm closure in writing.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.